PAYMENT AND APPOINTMENT POLICIES

Method of Payment

For your convenience payment for services can be made in several ways. Accedence accepts PayPal, credit cards and cash. Consult our policies for cancellation and no show and charges. 

Cancellation and No Show Policy

Accedence Counseling requests 24 hours’ notice for cancellations. Cancellations made prior to this window are rescheduled with no penalty.

 

Cancellations made without 24 hours’ notice but prior to the start of the session incur a $50 late-cancellation fee. No-shows or cancellations made after the start of the session incur the full fee. Payment for cancellations and no-shows will be collected in the next session or an invoice will be sent to your address for payment.

Insurance Payments

Accedence is currently in network with:

ACI Specialty Benefits

BDA Morneau Shepell

Blue Cross Blue Shield of Texas

Cigna

E4 Health EAP

Magellan Behavioral Health

Texas Medicaid

Open Path Psychotherapy Collective

TriCare

If we don’t accept your insurance plan, we are happy to provide you with a superbill. Some clients will receive a portion of counseling fees reimbursed to them from their insurance companies. Many clients will not receive any reimbursement. We will work to provide benefit information so you can make an informed decision.

Customer Protections

Please consult with our Patient Bill of Rights regarding your rights as a client and the protections allowed as a consumer.